Legal

Privacy Policy

Last updated: May 3, 2026

Naxus operates the website https://naxus.in and provides digital design, web development, product photography, branding, and related business services.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, or communicate with us by email, phone, SMS, WhatsApp, or other channels.

Information We Collect

We may collect the following information when you voluntarily share it with us:

• Name, email address, phone number, company name, and project details submitted through our forms.
• Messages, attachments, and communication preferences shared with us by email, phone, WhatsApp, SMS, or social platforms.
• Basic technical information such as IP address, browser type, device information, pages visited, and timestamps for security, analytics, and service improvement.

How We Use Information

We use information for legitimate business purposes, including to:

• Respond to inquiries and provide proposals, quotes, project updates, and customer support.
• Deliver services such as website development, design, product photography, digital marketing, and related work.
• Send service-related communication through email, phone, SMS, WhatsApp, or other channels when you have contacted us or requested information.
• Improve our website, protect against misuse, and maintain business records.
• Comply with legal, tax, accounting, platform, or regulatory obligations.

WhatsApp, SMS, and Messaging Consent

If you provide your phone number or contact us through WhatsApp, you agree that Naxus may contact you about your inquiry, project, service request, appointment, invoice, or support matter through phone calls, SMS, or WhatsApp. You can opt out of non-essential messaging at any time by replying with a clear opt-out request such as "STOP" or by emailing hello@naxus.in.

Sharing of Information

We do not sell personal information. We may share limited information with trusted service providers, hosting providers, analytics tools, payment or accounting providers, communication platforms such as WhatsApp or SMS providers, and professional advisors where needed to operate our business and deliver services.

Data Retention

We retain inquiry, communication, project, billing, and business records only for as long as needed for the purposes described in this policy, unless a longer period is required by law, accounting rules, dispute resolution, or legitimate business needs.

Security

We use reasonable technical and organizational measures to protect information. No internet transmission or electronic storage system is completely secure, so we cannot guarantee absolute security.

Your Choices

You may request access, correction, deletion, or restriction of your personal information where applicable. To make a request, contact us at hello@naxus.in.